General Terms and Conditions

These GTC contain the terms and conditions for the use of www.baseballsapka.hu (hereinafter referred to as the "Webshop") as set out below.
The GTC is August 2022. 12. of 2022.

Webshop address: www.baseballsapka.hu

Data of the operator of the webshop (hereinafter referred to as the "Service Provider"):
Name: BGR Central Europe Kft.
Address of the head office: 1047 Budapest, Perényi Zsigmond utca 10. 2. floor 2.  (No business premises! Customer reception by prior arrangement only!)
Company registration number: 01-09-404629
Registered in : Court of Justice of the Capital City Court
Tax number: 32054527-2-41
Community Tax Number : HU32054527
Bank account number: CIB 10700457-73726315-51100005
Phone number: 06-70-285-1856

Email:
hello(at)baseballsapka.hu

Acceptance of the general terms and conditions

During the registration or purchase (in both cases), the user, if he/she wishes to use the services of the Webshop, is obliged to accept the terms and conditions of these GTC, which he/she can do by selecting the checkbox on the form. Upon acceptance of the terms and conditions of the GTC, a contract under these GTC is concluded between the Service Provider and the user of the Webshop.

Subject of the contract

The subject matter of the contract is the online sale of all goods (hereinafter referred to as the "Product") on the website www.baseballsapka.hu. The properties and characteristics of the Products can be found on the specific page of the Product or, in the case of individual Products, can be specified by the User.

These GTC shall apply to all e-commerce services provided in Hungary which are provided by the www.baseballsapka.via the website. Purchases made on www.baseballsapka.hu are governed by Act CVIII of 2001 on certain aspects of electronic commerce services and information society services ("Act on electronic commerce services and information society services") and by Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses (Government Decree).

The steps to order:

1. How to register (optional) :
   The user can register on the main page by clicking on the "My account" button and entering the necessary data.
2. Using the basket :
   The basket is informative, with all the data accurately displayed.
3. Compiling the order
   3.1 - Legal liability
4. How to check and correct data entry errors :
   Any data entry errors can be corrected by the user via their user account.
   If necessary, you can ask our customer service for help.
5. Submit the order :
   The order can only be sent after the exact delivery and billing details have been provided. The online shop verifies this information in the steps before the order is placed.
6. Confirmation of the order :
   The order will be confirmed within 24 hours after the order has been placed.
   If you have not received a confirmation letter, please contact our customer service!

The conclusion of the sales contract:

In the Webshop, the User may purchase products without registration. During registration, a registration form must be filled in with an existing e-mail address, first and last name, billing and shipping address, telephone number, e-mail address, user name and password. By registering/purchasing, an online contract is created with the Ekrtv. Article 5(4).

If the User sends an order on the Webshop page and the Service Provider confirms the order by e-mail, a sales contract is concluded between the customer (user) and the Service Provider.

The user accepts that the contract thus concluded shall be deemed to be concluded in writing and shall be governed by the law of Hungary. The provisions of these GTC apply to the contract.

Essential product features :
Users can view the essential product features on the product presentation pages.

The Customer is solely responsible for the legal compliance of the ordered graphics, texts, logos. The Service Provider is not in a position to check the copyright or trademark status of the submitted materials. The Customer declares that the use of the submitted materials does not infringe the rights of third parties.

Prices

Prices published in the Webshop do not include VAT.

If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Webshop interface, or a "0" HUF or "1" HUF price due to a system error, the Service Provider is not obliged to confirm the order at the incorrect price, but has the option to reject the offer and offer to confirm the correct price, in the knowledge of which the User has the right not to accept the modified offer. Incorrect price means a price at which the Contractor does not have the contractual will to enter into a contract. Pursuant to Act V of 2013 on the Civil Code (Civil Code), a contract is concluded by the mutual and consensual expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. if there is no mutual and unanimous expression of the will of the parties, there is no valid contract, which would give rise to rights and obligations.

Other transport-related information : In our delivery conditions

Billing - Electronic billing

The Service Provider will issue an electronic invoice to the Customer, after the order has been fulfilled, to the email address provided by the Customer, as proof of payment. Acceptance of these GTC constitutes the electronic invoice recipient's consent.

After accepting the GTC, the Customer agrees to the issuance of an electronic invoice by the Service Provider.

The electronic invoice is prepared by a qualified service provider Billingo Ltd. on behalf of the service provider and sent to all customers by email.

An invoice issued by the service provider is a certified invoice transmitted electronically,
which is authentic without signature or stamp, and can be printed and used for accounting purposes.
By accepting the terms and conditions of purchase, the customer expressly agrees to the issuance of this.

During the billing process, the service provider will not pass on the data to third parties and will keep the data for the period of 8 years, as defined in the Accounting Act. The electronic invoice issued by the service provider is an electronically issued accounting document suitable for tax administration identification, regulated by the VAT Act and other legislation.

Delivery, personal collection

The delivery time is 14 working days after the confirmation e-mail of the order, which may vary depending on the availability of the product. The delivery of the products is carried out by the service provider at a time (time interval) agreed with the customer. The customer is obliged to be at the place indicated and to pick up the shipment at the time indicated.

The customer is obliged to check the integrity of the parcel at the time of delivery (or personal collection). In case of damaged packaging, the defect must be recorded in a report on the spot.

If we are unable to deliver the goods within the above deadline due to a lack of product, we will notify the customer by e-mail, in which case the user may cancel the order and withdraw from the purchase.

The Service Provider shall not be liable for any delivery delays or other problems or errors caused by incorrect and/or inaccurate data provided by the User. However, the Service Provider informs Users that, after consultation and clear identification with the User, it may correct the incorrectly entered data in the order, so that billing and delivery are not hindered.

Possible payment methods :

• Bank transfer (advance payment)
• Online, by Bank Card (BARION) :
  Online credit card payments are made through the Barion system. Credit card details are not passed to the merchant. The service provider Barion Payment Zrt is an institution supervised by the Hungarian National Bank, licence number H-EN-I-1064/2013.

Payment on delivery is not possible!
Orders can only be settled by prepayment, unpaid orders will be cancelled within 10 days!

Right of withdrawal

You have 14 days to withdraw from the contract without giving any reason. The withdrawal period expires 14 days after the day on which you or a third party other than the carrier and indicated by you takes delivery of the goods.

If you wish to exercise your right of withdrawal, you must send a clear statement of your intention to withdraw (for example, by post or electronic mail) to:

• postal address: 1042 Budapest, Árpád út 167.
• e-mail: hello(at)baseballsapka.hu

You will exercise your right of withdrawal in time if you send your withdrawal notice in a verifiable manner before the expiry of the deadline indicated above.

Legal effects of withdrawal/cancellation :

If you withdraw from this contract, you must return the ordered product to us immediately. We may withhold a refund until we have received the product back.

We will refund the purchase price paid by you within 14 days of the return of the product. The refund will be made by the same method of payment as the original transaction, unless you expressly agree to a different method of payment; you will not incur any additional costs as a result of this method of refund.

The right of withdrawal may not be exercised in the case of a product which is personal to the consumer or which has been manufactured on the basis of instructions or at the express request of the consumer.

Information on the warranty, product guarantee and guarantee :

In the event of defective performance, you may claim against us under the rules of the Civil Code.

You may - at your option - make the following warranty claims:

You can ask for a repair or replacement, unless one of these is impossible or would impose disproportionate extra costs on the business compared to another request. If you did not or could not ask for the repair or replacement, you can ask for a proportionate reduction in the price or you can have the defect repaired or replaced by another party at the expense of the undertaking or, as a last resort, you can withdraw from the contract.

You can switch from one warranty right to another, but you will bear the cost of the switch unless it was justified or the business gave a reason for it.

In the case of a warranty claim, you must notify us of the defect immediately after its discovery, but no later than two months after the defect is discovered. However, you should note that you cannot claim for any defects beyond the two-year limitation period from the date of performance of the contract.

Within six months of the date of delivery, you can claim for a replacement product warranty on condition that you provide an invoice to prove that you bought the product from us. However, after six months from the date of delivery, you must prove that the defect you have discovered existed at the time of delivery.

In the event of a defect in a movable item (product), you may, at your option, exercise your rights under the foregoing or claim under the product warranty. As a product warranty claim, you may only request the repair or replacement of the defective product.

A product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.

You have two years from the date on which the product was placed on the market by the manufacturer to make a product warranty claim. After this period, you lose this right.

You can only exercise your right to claim under a product warranty against the manufacturer or distributor of the movable item. You must prove that the product is defective in order to make a product warranty claim.

The manufacturer (distributor) is only exempted from its product warranty obligation if it can prove that:

- manufactured or marketed the product for purposes other than its business, or

- the defect was not detectable according to the state of science and technology at the time it was placed on the market, or

- the defect in the product results from the application of a legal or regulatory requirement.

The manufacturer (distributor) only needs to prove one reason for exemption.

Please note that you may not claim both a warranty for accessories and a product warranty for the same defect at the same time. However, if your product warranty claim is successful, you may assert your accessory warranty claim against the manufacturer for the replaced product or repaired part.

In the event of defective performance, we shall be obliged to provide a guarantee under this provision of the GTC.

The company is only exempted from its guarantee obligation if it can prove that the cause of the defect arose after performance.

Please note that you may not make a warranty claim and a guarantee claim or a product warranty claim and a guarantee claim for the same defect at the same time, but you are entitled to the rights arising from the guarantee.

How to make a warranty or guarantee claim

1. Personal notification

The customer may report his/her warranty or guarantee claim in person to the Service Provider (Service Provider's address). The Service Provider's employee will then take a record of the complaint and record it:

- the name and address of the customer,

- the name of the product, the purchase price,

- the date of purchase,

- the date on which the fault was reported, - a description of the fault,

- the claim the customer wishes to assert,

- how to resolve the objection.

If the way of settling the complaint differs from the customer's request, the reasons for this shall be recorded in the minutes. He shall provide the customer with a copy of the record.

2. Written notification

The customer may notify a warranty or guarantee claim by sending a letter to the Service Provider (Service Provider's address) or by e-mail (Service Provider's e-mail address).

The letter must include:

- the name and address of the customer,

- the name of the product, the purchase price,

- the date of purchase,

- the date of the error report,

- a description of the error,

- the claim the customer wishes to assert.